Payment Methods

Bank Deposit or EFT

If you choose this method, you will receive an invoice (via email) upon the completion of your order containing the details of your order and our banking details. We will only start processing your order after the full payment reflects in our bank account. If we don’t see your payment in our account after five business days, we will cancel your order. If you are concerned that it may take longer for your payment to reflect, send your proof of payment to orders@monoshop.co.za, and we won’t cancel your order. Please note that we will still only process your order once we receive your payment in our account as an EFT payment. We do NOT accept cheque payments.

Our bank details are as follows:

MONO SHOP PTY LTD
Acc. No. 272395692
Standard Bank
Helderberg Branch
Branch Code 033012
(Use your Order ID as reference when making your payment.)

PayFast

PayFast is a secure online payment processing service that we use to process credit card payments (as well as other methods). Read more about their payment methods here.

If you make your payment via PayFast, your order will be processed immediately and you don’t have to send proof of payment.

iPay

The iPay payment gateway makes it possible to pay via instant EFT, provided you have a bank account with any of the major South African banks. Your EFT payment will reflect immediately (there is no need to send proof of payment) and there is therefore no delay to your order.

Read more about iPay on their website.

Shipping

Shipping Methods

All of our products are shipped via a courier service. If you would rather like your order sent via the South African Post Office, get in touch with us at info@monoshop.co.za and we will happily assist you.

Courier Costs

Because we have a wide variety of products that differ in size and weight, we don’t have a flat shipping rate for all of our products. Instead, our products are grouped into classes according to how much shipping will cost. Shipping costs apply per order (not per product) and are the same, regardless of where in South Africa you are located. You will only be charged for the most expensive shipping class in your order.

Shipping Class Products Included Cost (Per Order)
Bulky items Medium to large cushions and other products that take up a lot of space (e.g. floor cushions and scatter cushions with inners). R100
Cylinders Includes most of our larger prints and rolls of gift wrapping. R70
Furniture Includes any furniture items with the exception of clothing rails (e.g. trestle desks or plywood boxes). R140
Medium-sized items All medium-sized items such as lamps, peg/mesh boards, plywood on wheels and smaller cushions. R100
Small items Includes prints that are not shipped in cylinders, smaller ceramics and bottles, paper goods and items that can be folded up. R70
Free shipping Items that qualify for free shipping are clothing rails, our kids tipi’s, bedding and throws. R0

Free Shipping

Your order qualifies for free shipping if:

  • You have a valid free shipping coupon, OR
  • You only have products in your cart that fall under the free shipping class

For any questions about our payment or shipping methods, feel free to get in touch with us at info@monoshop.co.za or contact us here.